Customer Support in Yokkaichi with Applied Materials


Key Responsibilities * Performs Tier I procedures and preventative maintenance and wet-cleans, seeking assistance when needed.

  • Assists senior engineers with corrective maintenance as needed.
  • Disassembles, cleans and rebuilds kits as part of kit management quality.
  • Learns and applies basic diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
  • Able to diagnose and resolve basic technical problems.
  • Strives to perform established BKM’s. Follows all IP guidelines.
  • Develops the ability to represent Applied Materials to the customer.Uses good customer service skills at all times while maintaining a professional demeanor.Displays respect for the customer by maintaining an orderly work area.
  • Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge

  • Applies basic analytical skills or scientific methods or operational processes to perform straightforward activities

Business Expertise

  • Understands how the assigned duties relate to others in the team and how the team integrates with others

Leadership

  • Has no supervisory responsibilities

Problem Solving

  • Uses standard operating procedures or scientific methods to guide own work and solve standard problems

Impact Interpersonal Skills

  • Uses communication skills to exchange information

Qualifications

Education: Associate’s Degree

Skills

Certifications:

Languages:

Years of Experience: 1-2 Years

Work Experience:

Additional Information

Travel: Yes, 10% of the Time

Relocation Eligible: Yes

Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.

Applied Materials



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