JPN-SH-Specialist, Sr Clin Educ Svs Job in Osaka with Boston Scientific


Boston Scientific

  • Osaka, Osaka

  • Permanent

  • Full-time

Purpose

  • Promote company products through education of current & potential customers and implant within a defined region by providing clinical education, sales strategy and support in order to assist in achieving projected sales goals and increasing sales revenues within product segments for a wide range of products. Responsible for the day-to-day field execution and management of Boston Scientific clinical trials at selected clinical trial centers.

Responsibilities

  • Commercial Support: Under general direction, serve as primary resource for clinical support consisting of tackling a wide range of issues relating to troubleshooting, programming, and patient follow-up for company products.
  • Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (eg, slides, manuals) to keep all customers abreast of the latest product, therapy, and technology developments and current items of interest in the industry.
  • Perform clinical and library research and participate in case reviews and clinical observation by working with physicians and hospital lab staff.
  • Attend unit implants in the labs and operation rooms of hospital accounts and perform patient follow-up to assure customer and patient success with the implanted products.
  • Meet with existing and potential clients to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals.
  • Develop business relationships with hospital personnel (eg, through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
  • Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (eg, sales, clinical, research, marketing, technical support) to develop optimal solutions.
  • Clinical Trial Support: Managing and providing technical support for clinical trial activity within assigned territory by supporting the site authorization process and study procedures as defined in the clinical investigational plan.
  • Clinical Trial Support: Managing and providing technical support for clinical trial activity within assigned territory by supporting the site authorization process and study procedures as defined in the clinical investigational plan.
  • Providing intial and continuous training, education and support for clinical center personnel on clinical trial protocol, clinical process, products and features under investigation, and procedures involving those products and features.
  • On-call duties may be required 24 hours a day, 7 days per week.

Management Requirements
Job Scope and Leveling Guidelines

  • Knowledge: A seasoned, experienced professional with a complete understanding and wide application of principle, theories, and concepts in the field. Applies a full understanding of area of ​​specialization to resolve a wide range of issues in creative ways. General knowledge of other related disciplines , business unit function and cross group dependencies / relationships. This job is the fully-qualified career-oriented position.
  • Problem Solving: Develops solutions to a variety of complex problems of diverse scope and complexity where analysis of data requires evaluation of identifiable factors. Exercises authority and judgment within generally defined practices and policies in methods …

Boston Scientific

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