Customer Support in Yokkaichi with Applied Materials


Key Responsibilities * Performs standard Tier I procedures including wafer measurement.

  • Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed.
  • Disassembles, cleans and rebuilds kits as part of kit management quality.
  • Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.
  • Able to diagnose and resolve basic technical problems.
  • Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.
  • Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations.
  • Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge

  • Has developed analytical skills and application of scientific methods to perform a variety of activities

Business Expertise

  • Has good understanding of how the team integrates with others

Leadership

  • Has no supervisory responsibilities

Problem Solving

  • Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and / or scientific methods

Impact

  • Impacts the quality of own work

Interpersonal Skills

  • Uses communication skills to exchange of information

Qualifications

Education: Associate’s Degree

Skills

Certifications:

Languages:

Years of Experience: 2-4 Years

Work Experience:

Additional Information

Travel:

Relocation Eligible: No

Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.

Applied Materials



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