Non-wheelchair assistance employees at JR Kyushu station platform can also be used Miyazaki Kawanan

Non-wheelchair assistance employees at JR Kyushu station platform are also allowed Miyazaki Kawanan-cho November 6, 12:26

As the number of unmanned stations increased in various places, JR Kyushu decided to allow non-employees to assist wheelchairs on homes that had previously been limited to employees as “unable to ensure safety.”
JR Kyushu is limited to employees who have been educated as “unable to guarantee safety” for wheelchair assistance at home, even if it is an unmanned station or a station where local government employees who have been commissioned are doing business, and prior communication was necessary when receiving assistance at such stations.

In response to this, JR Kyushu has changed the contents of its contracted towns and operations so that non-employees can respond if they receive safety education at Kawanan Station in Kawanan Town, Miyazaki Prefecture.

As a result, the staff of the town and the town’s tourism association will assist from 9th of this month to 8:30 a.m. to 5:00 p.m. on weekdays.

It is the first time in the jurisdiction of JR Kyushu to allow assistance to non-employees.

JR Kyushu said, “We are considering whether we can introduce a similar system at other stations.

We would like to cooperate with local governments so that they can be used conveniently.”

As for the assistance of wheelchairs at station platforms, there have been calls for improvements from users in various places as the number of unmanned stations increases, and in Oita Prefecture, there are trials in which wheelchair users sue JR Kyushu.

The trigger was the appeal of a high school student.

It was a high school student’s appeal that moved JR Kyushu and the town.

Sojiro Imai, a third-year high school student living in a wheelchair, is a train lover and has been volunteering for tourism association staff for many years at Kawanan Station, where he used it since he was a child.

However, in May, all of a sudden, I couldn’t get that help.

This was because JR Kyushu called for thorough provisions that it would not allow assistance other than employees who do not have safety education.

In response, Mr. Imai, together with a disability organization, collected more than 8000 signatures in July and requested improvements.

Mr. Imai said, “I am very happy that the town and JR moved because we signed the project and everyone was interested in thinking about it together. I think it would be nice if it would be easier to ride not only at Kawanan Station but also at other stations.”

Disability group “Spreading to Kyushu Prefectures”

“Center for Self-Reliance Support for Persons with Disabilities YAH!” Masahiko Nagayama, director of DO Miyazaki, evaluated JR Kyushu’s response, saying, “We want to take a positive view of the fact that we are able to assist non-JR employees.”

On top of that, he said, “As the number of unmanned stations increases, I think it would be good if this form spread to kyushu prefectures. If JR and local governments think together and make the station easier for us to use, it will lead to more passengers.”