In this role, you will be the subject matter expert for financial services domains including Payments & Cash Management, Treasury Management, Trade Finance, Securities, etc., as well as SWIFT products such as gpi and our Financial Crime Compliance solution suite. You will be instrumental in raising the level of business and financial services operations knowledge and capabilities of the APAC Professional Services organization.
Advisory Services Consulting
o Provide advisory services to customers in relation to SWIFT products and services, such as gpi and SWIFT’s financial crime compliance suite
o Ensure responsible advisory services are well scoped and delivered on time and budget, and in line with SWIFT’s project management methodology
o Liaise with internal stakeholders for pre-delivery and post-delivery project follow up: internal reporting, pre-sales, account management, customer support etc.
o Manage multiple projects simultaneously (ie Project kick-off planning, scheduling, coordination and administration of engagements
o Comply with internal quality assurance, reporting and administration processes
Training & Enablement
o Master the SWIFT training portfolio on the various business domains: Payments and Cash Management, SWIFT for Corporates, Treasury Management, Trade Finance etc.
o Leverage your knowledge acquired from the training portfolio to provide extended professional services by delivering the training courses via the various training channels for our customer base in Japan.
o Deliver internal training to APAC Professional Services colleagues and other teams to increase the level of business and financial services competency and knowledge
Advisory Services Development
o Assess evolving market situation, identify new business opportunities, key drivers and fundamental pain points that can lead to the development of new services offerings in the region
o Improve and develop new services offerings in the area of gpi, Corporates and other areas relevant to SWIFT in the region
- Bachelor degree or equivalent.
- 5+ years of relevant work experience with or in a financial services industry, with cross border payments domain and transaction banking knowledge a plus. Exposure to SWIFT business is an asset
- Fluent written / spoken English and Japanese.
- Proven experience in customer facing activities
- Strong analytical skills
- Self-driven and autonomous
- Experience working in multi-cultural environment and with remote teams an asset
- Offer flexibility and willingness to travel (30-40% annual)
What we offer
We put you in control of your career
We give you a competitive package
We help you perform at your best
We help you make a difference
We give you the freedom to be yourself
Company & department description
SWIFT does not stand still. We are constantly evolving and tirelessly innovating. Working at the intersection of finance and technology is a very exciting place to be right now.
SWIFT is transforming cross-border payments, making them faster and more transparent than ever before. We are the way the world moves value –every instant of every day, in almost every country.
We are proud that what we do has a critical impact on the global financial community and touches almost every aspect of the financial world. So, what you do at SWIFT has real impact too –an impact that matters every day. Which is why you matter to us.
Joining SWIFT gives you unparalleled exposure to knowledge, expertise and technologies. If you have what it takes, you’ll be able to take on different career paths and have the opportunity to work in teams, departments and disciplines in countries around the world.
SWIFT is unique. There is no other organisation like ours in the world driving the long-term future of the financial ecosystem. You’ll be surrounded by bright, customer-focused and intellectually curious people in a collaborative, friendly, open and inclusive environment ..
At SWIFT we are trusted every instant. Everything we do has an impact that matters. And as a member of our team, you are trusted to make your impact every day.