Internet
Employment form: Full-time employee, full-time employee
Required skills: Japanese2, English2, Retail, E-commerce
Municipality: Setagaya-ku
Prefectures: Tokyo
Work location: Japan
Annual salary: 5,000,000 ~ 8,000,000
Job Description
Job Description:
The EC System Consultant will be responsible to support the merchants by solving different issues in order to increase their sales. Some example issues are:
- Know and explain the merchants about the EC operation flow
- Know how to integrate their EC system to Company
- Develop efficient inventory management for multi-channel (like an original site and other EC mall)
- Know & explain the system integration on payment and shipment
- Develop the system integration with the merchant’s warehouse
- Know the best Company Merchant System Service Square Partner to solve their issue
- Introduce and sell partner system services and tools to our merchants
- Help merchants to register products efficiently
- Register many products efficiently
- Reduce shipment operation cost due to a spike in sales
- Reduce operation cost for multi-channel and consider inventory management
- Make page creation easy to reduce cost
Responsibilities
- A merchant or EC Consultant request us a system consultation
- We define their issue and problem through the interview on site, telephone or mail
- We make a proposal to solve their issue and problem using our solutions (RMS, FTP / CSV, API) and partner’s solution
- We provide technical support for the merchant and develop an integration or rethink their operations -Merchant -Shop owner and operator -Developer (In-house or outsource)
- We will not do the project. We have contacts with many people inside and outside the company.
- Our mission is to solve system (opration) problems.and Grow merchant sales.
- You can feel merchant growth. You get Knowledge and experience. You can grow as well.
- Merchant
- Shop owner and operator
- Developer (In-house or outsource)
Qualification
- Communication skills
- Ability to recognize issue
- Ability to solve client issues and writing proposal skills
- Basic knowledge of computer systems
- Experience surviving over difficult situations with ideas and execution power (Either Jobs or private)
Preferred Qualification
- E-Commerce experience (Especially Company)
- Knowledge of retail
- Knowledge of E-Commerce trends
- Make a operating flows and visualize business operation
- Understanding and knowledge of web application development
- Experience or understanding of system integration using SOAP / REST type API
- Experience in Project management of difficult projects
- Always have a problem consciousness and mind to repeat improvements
Languages:
English (Overall -4 –Fluent), Japanese (Overall -4 –Fluent)
Benefits
・ Benefits (pension, health, employment, unemployment)
・ Commuting allowance
・ Employee stock ownership plan
・ Discounted sports club
・ Visa support
・ Childcare
Company Description
The largest eCommerce company in Japan, and the third-largest eCommerce marketplace company worldwide. The organization provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money , portal and media, online marketing, and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.
Fidel Consulting