Job offer: Application Engineer in Tokyo with Personetics

Personetics is helping banks deliver highly intelligent and personalized banking experiences to their customers across all digital channels. We’re pioneering and establishing a whole new category of consumer banking based around data-driven personalization and customer engagement.

As part of our growing business we are looking for a talented individual enthusiastic about implementing technology with strong analytical and technical capabilities for our Singapore-based team

As an Application Engineer, you will work closely with the R & D, Data Analysts, Solution Architects and Project Managers to tailor make the core product into solutions meeting customer requirements. In addition, you will be required to solve complex technical issues and support Personetics deployments both on and off site


  • Working with our strategic customers in Japan and South Korea, such as Hyundai Card
  • Implement data interfaces between Personetics and the bank, varying from simple fields mapping to complex logical implementation
  • Analyze data flow within Personetics’ system, understand the impact of information on end-user experience
  • Research, diagnose, troubleshoot and identify solutions to resolve customers issues
  • Manage escalations and work with R & D to resolve them
  • Document solutions and knowledge using leading techniques, notes and formats
  • Customer Oriented
  • Experience in enterprise technical support or a similar position
  • Fluent in English and Japanese- Must
  • Experience working with data – data manipulation, transformation, aggregations etc
  • Past experience with JSON / XML / other data formats
  • Past experience with Web Services – Rest / SOAP
  • Java knowledge is a must, Java experience is a plus
  • Strong analytical and problem-solving skills
  • Experience with Web Applications Servers (Tomcat / WebSphere)
  • Excellent written and verbal communication skills in English
  • Bachelor’s degree, certification in Engineering, or proven professional training in a software-related field
  • Code troubleshooting capabilities: Java, JavaScript, DB, WEB – (advantage)
  • Dockers deployment – ​​(advantage)


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