N / A
Role Profile
Data Center Technician
Role title:
Data Center Technician
Colt Level:
PT2 Advance
Function:
Data Center Onsite Support.
Reports to:
Group Manager of DCS Operations –DC Onsite Support
Location: Location:
Colt Shiohama DC, Japan
Role purpose
- Support for DC customers as contracted cross connect services.
- Operate timely, flexibly and safety to generate customer satisfaction.
- To cover overall cabling task in Japan Colt DCs and support Partner DCs as well.
Key account abilities
- Responsibility as Data Center Technician.
- Technical skills and experience as field engineer.
- Cabling, Patching, Testing cables.
- Able to understand Data center rules and regulation.
- Reporting to Manager / Assistant Manager as any activity.
Other accountabilities (optional)
- Excellent manners and communication skills as customer front.
Key performance indicators (financial and non-financial)
- Service Request (Operation Services, Local Support and Admission Control).
- Order Delivery.
- Customer Satisfaction.
Relationships and key contacts
- Outsource vendor.
- Carrier engineer
- Colt DCS Sales, Facility, BMS, Security and Delivery Management
- Cot Core Field Installation, Operation, Technical Support
Role specific requirements
Skills & Experience
- At least 5 years experiences of cross connect
- Cabling, Patching (Metal / Optical cables and Cable Tester)
- Work Planning
- Cost estimation
- Vendor control
- Kiken Yochi
- Microsoft Office (Word, Excel, Outlook and PowerPoint)
- Documentation (Procedure and Check sheet)
- Cable design
- Risk assessment
- Trouble shooting
Qualifications
- Japanese Language Level: Business or native.
- English Language Level: Business or more. (TOEIC 400 – 600).
- AI and DD Installation Technician (construction staff AI / DD comprehensive type)
- Chief Safety and Health Officer
Behaviors
Base on Colt DCS Values
https://colt.fuseuniversal.com/learning/plans/11709/topics/73630
Others
Document control
Version / Data
Reason for change
Author
Reviewer
Authoriser
V1.0 23/01/2017
Keishiro Saito
V1.1 3/01/2017
Yu, Aikawa
V1.2 31/10/2019
Including as Cabling role.
Yu, Aikawa
Hiroyuki Okuno
V1.3 13 / Feb / 2020
Remove as Cabling role
2020 DCS HR strategy
Hiroyuki Okuno
V1.4 30 / Oct / 2020
Revised for Shiohama cabling engineer based on DOSS PT2 Ad responsibility.
Kenji, Morita
Hiroyuki Okuno
N / A
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