Job offer: Web Designer in Tokyo with Fashion Agent

French lifestyle natural cosmetic brand

UX Designer (Leader)

■ About this position:
This position is leading to design omni-channel user experience of digital eco-system. In addition, facilitating to create customer journey map with stakeholders and design the customer experience as a member of CX team.

■ Job Responsibility:
Design the User Experiences of online touch points
・ Wireframe and Page flow of EC Checkout or Login Process
・ Mobile Application and LINE Official Account
・ Digital Tools used in retail store

Analysis and improve UI of the Web site.
・ Analysis using Heatmap tools, Google Analytics and Tableau
・ A / B Testing of Web Site
・ Writing User stories of storefront improvement

Facilitate the workshops of customer journey
・ Supporting CRM team to define the customer types
・ Supporting CX manager to draw and maintain the customer journey
・ Supporting stakeholders to identify the friction points

・ More than 5 year Digital Business Experience
・ Expertise to design UX / UI of digital services who includes physical operations
・ HTML / CSS / Javascript
・ Business Level English and Japanese

Full payment of commuting expenses, complete social insurance, employee discount system, health checkup (once a year), use of welfare facilities such as recreational facilities / sports clubs, etc.

Complete weekly two-day system (Saturdays, Sundays, and holidays), paid leave, childcare, nursing care leave, etc.

Details will be provided only to those who apply.

Fashion HR

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